Integrated Management 2017-10-10T09:39:30+00:00

KCG Quality, Environmental, Health and Safety Policy

The Policy of ISAM KABBANI & PARTNERS Co. Ltd. is to provide Construction and Maintenance Services that comply with, and satisfy all customers’ expectations and needs, considering that the internal implemented procedures and techniques insures the achievement of the following goals:

  • Pursue the highest level of Quality regardless of project scale. Consistently satisfy and support the Clients requirements.
  • Promote the qualities and achievement of the Company with the objective of attracting and expanding a Client/Project base, an encouraging a sense of pride and satisfaction with the workforce itself.

In order to achieve the above, the Company is committed to:

  • Maintain a High Profile in leading the Quality, Environmental, Health and Safety Awareness Strategy to ensure compliance with requirements and continually improve the effectiveness of the Management Systems operated.
  • Consistently satisfy and support the Clients’ requirements.
  • Prevent all types of pollution through establishing and implementing the necessary environmental programs.
  • Set up the necessary quality, environmental, health and safety objectives which can improve internal systems.
  • Comply with applicable environmental, health and safety legislation and other requirements to which the organisation subscribes.
  • Communicate the policy to all employees, interested parties and persons working for or on behalf of the organisation.
  • Identify and provide relevant training to its staff, and give them the opportunity to contribute to the continuous improvement of Quality, Environmental, Health and Safety Management Systems.
  • Preservation of the world’s natural resources and to Society of which we are a part in terms of any environmental impact resulting from our processes.
  • Implement progressive health and safety practices that apply risk management and safety principles to our operations.
  • Prevent of injury and ill health which can be caused by our operations.

Accordingly we continue to promote the already established learning culture, which encourages everyone to develop their levels of competence and to be recognised as a truly Investor in People throughout the Kingdom.

All managers will, by direction and example, ensure that this policy is understood, implemented, reviewed and maintained throughout our organisation and reviewed periodically to ensure that it remains relevant and appropriate to the organization.

This requires the total involvement and commitment of every employee in the organisation and support by all management in meeting the requirements of our Quality, Environmental, Health and Safety Management System according to ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007 together with all Legislation and Codes of Practice relevant to our industry.

TQM (Total Quality Management)

KCG has started implementing its TQM in 2007. TQM is an integrative philosophy of management for continuously improving the quality of products and processes. It is used around the world.

TQM functions on the premise that the quality of products and processes is the responsibility of everyone who is involved with the creation or consumption of the products or services offered by an organization. In other words, TQM capitalizes on the involvement of management, workforce, suppliers, and even customers, in order to meet or exceed customer expectations.

The practices of TQM identified the nine common TQM practices as cross-functional product design, process management, supplier quality management, customer involvement, information and feedback, committed leadership, strategic planning, cross-functional training, and employee involvement. A company’s profitability and successful performance as a lean operational facility will depend substantially upon the quality control standards established and maintained within the entire company. Thus, it is essential that management becomes familiar and implements Total Quality Management (TQM) to ensure its long-term success.

This is the philosophy of KCG Management. KCG has implemented Total Quality Management (TQM), Environmental Management System (EMS) and Occupational Health and Safety Assessment Scheme (OHSAS) and has the honor to be certified by Intertek according to ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 accredited by the United Kingdom Accreditation Services.

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Quality Management

System The Quality Management System provides the tools by which we measure our performance, acting as a catalyst in promoting continuous improvement. It plays an integral part in all our day to day activities. KCG is committed to the provision of products and services that consistently meet the agreed requirements of its customers. We operate our business to meet or exceed the requirements of ISO 9001:2008. Through a structured program of quality improvement projects, specific initiatives, measurement of performance and encouragement of ideas, we aim to meet our target of continuous improvement in the quality of everything we do.

The key features to our approach to quality are:

  • Culture of creativity and innovation
  • Collective responsibility – no blame culture
  • People and processes enable and deliver the service
  • Active participation of supply chain partners
  • Flexibility in developing and producing performance indicators
  • Structured approach to sustainable construction and continuous improvement

Environment Management System

Our Environmental Management System meets the requirements of ISO14001:2004 and ensures we pro actively manage our operations to minimize our impact on the environment. KCG achieved its first ISO 14001 registration in 2009 and we have completed its roll-out to all our principal locations. The key principles of environmental management in KCG are:

  • Identification and management of environmental risk
  • Full compliance with environmental legislation
  • Improvement of environmental performance to reduce impact
  • Ensure our values are upheld throughout the supply chain
  • Development of sustainable products and processes

Occupational Health &Safety Management System

The Occupational Health and Safety Management System promotes a safe and healthy working environment by providing a framework that allows the company to consistently identify and control its health and safety risks, reduce the potential for accidents, aid legislative compliance and improve overall performance. Our safety record within the construction and allied industry is excellent and has been recognized with many safety awards. OHSAS 18001 has been designed to be compatible with ISO 9001 and ISO 14001 and to help the company meet its health and safety obligations in an efficient manner. The Safety of the public and every KCG employee is our first priority:

  • we must minimize risk in all of our activities
  • everyone must have clear roles and responsibilities for safety
  • unsafe working practices must be identified and corrected
  • all incidents must be investigated and addressed – our goal is zero incidents